Digital Refresh: Studying CX impact in post Covid scenarios https://ift.tt/eA8V8J

Digital Refresh: Studying CX impact in post Covid scenariosWith semi-normalcy knocking on the door, change is irreversible as companies across the spectrumplan to aggressively invest in these digital solutions. Exciting times lie ahead even though only historywill later judge if the initiatives today have successfully laid the foundation of a new world order.

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